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Contact United Compass

Contact United Compass today to learn more about how we can support you.

Happy disabled woman using mobile phone to contact United Compass
Get in Touch

Let's connect

At United Compass, we value open communication and are here to assist you with any questions or concerns you may have. Whether you’re interested in our NDIS services, need guidance on your support options, or want to make a referral, our team is ready to help.

By choosing to contact United Compass, you’re taking the first step towards a more supportive and fulfilling experience. Our dedicated professionals are available to discuss your needs, provide detailed information about our services, and guide you through the process of accessing the support you require. 

We believe in building strong, trusting relationships with our participants and their families, ensuring that you feel heard and valued every step of the way.

Don’t hesitate to reach out—whether it’s through a phone call, email, or our online contact form, we are here to listen and respond promptly. Contact United Compass today, and let us work together to achieve your goals and enhance your quality of life.

Have Questions?

Explore our frequently asked questions

Find answers to common questions about our NDIS services and how we can support you.

United Compass offers a comprehensive range of NDIS services designed to meet the unique needs of our participants. Our services include home care and community services.

In home care, we assist with daily activities, personal care, meal preparation, medication management, and household tasks, allowing you to maintain independence in the comfort of your own home.

Our community services focus on social interaction and participation, providing support for attending local events, joining community groups, and engaging in social activities.

Each service is personalised to ensure that your specific needs and preferences are met, enhancing your overall quality of life.

Making a referral to United Compass is a straightforward process. We welcome referrals from participants, family members, health professionals, and other organisations. To start, you can contact us directly via phone, email, or our online referral form.

Provide us with some basic information about the individual needing support, including their specific needs and preferences. Our team will then reach out to gather more detailed information and discuss the best way to proceed.

We aim to make the transition into our services as seamless as possible, ensuring that the referred individual receives timely and appropriate support.

Our commitment to personalised care means we will tailor our services to meet their unique requirements, enhancing their quality of life and independence.

If you have any questions about the referral process, our team is here to assist you every step of the way.

During the initial consultation with United Compass, our primary goal is to understand your needs, preferences, and goals to create a personalised support plan.

The consultation begins with a friendly conversation where we introduce ourselves and explain the range of services we offer. We then ask about your current situation, including any challenges you face and the type of support you’re looking for.

This discussion helps us gain a comprehensive understanding of your unique circumstances. We will also review your NDIS plan, if applicable, to ensure we align our services with your funding and goals.

Together, we will explore various options and tailor a plan that best suits your needs. Our team is committed to making you feel comfortable and heard, addressing any questions or concerns you might have.

By the end of the consultation, you will have a clear understanding of how United Compass can support you and what the next steps will be.

United Compass is dedicated to maintaining the highest standards of quality in all our services.

We achieve this through a combination of rigorous staff training, continuous improvement, and participant feedback. All our staff members undergo thorough training to ensure they are equipped with the necessary skills and knowledge to provide exceptional care.

We also adhere to strict industry standards and guidelines, regularly reviewing our practices to stay up-to-date with the latest developments in disability support.

Participant feedback is a crucial component of our quality assurance process. We actively seek input from participants and their families to understand their experiences and identify areas for improvement.

This feedback helps us refine our services and address any concerns promptly. Additionally, we conduct regular audits and assessments to ensure our services consistently meet and exceed expectations.

Our commitment to quality means you can trust United Compass to provide reliable, compassionate, and effective support.

At United Compass, our mission is to empower you to live as independently as possible. We achieve this by offering a range of personalised services designed to support your daily living and enhance your quality of life.

Our home care services provide assistance with daily activities such as personal care, meal preparation, and household tasks, allowing you to maintain your independence in the comfort of your home.

Through our community services, we encourage social interaction and participation, helping you stay connected and engaged with your community. 

Our team works closely with you to develop a tailored support plan that aligns with your goals and preferences. By focusing on your unique needs, we ensure that you receive the right level of support to achieve your desired level of independence.

With United Compass, you are not just a participant; you are a valued individual with the potential to live a fulfilling and independent life.